Shipping policy

Shipping Policy

Thank you for shopping with Contagious Couture.

Processing Times

All orders are processed within 1–5 business days. During collection launches, promotions, or peak periods, processing times may be extended.

Customers will receive tracking information once their order has been dispatched.

Domestic Shipping (South Africa)

We offer nationwide shipping through trusted courier partners, including:

  • PUDO Locker-to-Locker

  • The Courier Guy

Delivery times vary depending on the destination and courier selected at checkout.

Estimated delivery times:

  • Major Cities: 1–5 business days

  • Regional Areas: 3–7 business days

  • Remote Areas: 5–10 business days

Delivery timeframes are estimates and are not guaranteed.

International Shipping

Contagious Couture ships internationally to selected destinations.

International shipping costs, transit times, customs duties, import taxes, and tariffs vary depending on:

  • Destination country

  • Package size and weight

  • Applicable customs regulations

  • Courier service selected

Customers are responsible for any customs duties, import taxes, tariffs, or clearance fees charged by their local authorities.

International delivery estimates will be provided at checkout, where available.

Tracking Orders

Once your order has been shipped, tracking details will be sent via email to the address provided during checkout.

Delayed or Lost Shipments

While we work with reliable courier partners, Contagious Couture cannot be held responsible for delays caused by:

  • Courier operational delays

  • Customs inspections

  • Weather conditions

  • Public holidays

  • Incorrect shipping information was provided by the customer

If you experience any delivery issues, don't hesitate to get in touch with us, and we will assist in resolving the matter with the courier.

Incorrect Shipping Information

Customers are responsible for ensuring that all shipping information is accurate at checkout. Contagious Couture is not liable for orders delivered to incorrectly supplied addresses.

Contact Us

For shipping-related enquiries, please contact:

Email: infocontagiouscouture@gmail.com

Website: www.toocontagious.com